The air smells like wet concrete and ozone as I stand outside a shuttered storefront in the downtown district. I am looking for the digital ghost of a business that exists on the map but…
I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google did not want proof of a…
The night the cafe reviews turned toxic Customer interaction signals represent the single most important factor for increasing telephone inquiries from your Google Business Profile today. I remember a local cafe owner who called me…
How to Choose a Map Ranking Expert Without Getting Burned The morning light hits the wet concrete of the city center with a glare that reveals every crack in the pavement. I look through my…
The scent of peppermint and old paper usually fills my office as I review the carnage of a local search update. I spent three months fighting a hard suspension for a plumbing client whose listing…
I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google did not want proof of a…
The air in my office smells like peppermint and the dust of old paper. I have spent decades defending local merchants from the digital vultures who want to erase main street. I spent three months…
The air in the mayor’s office always smells like peppermint and old paper. I have spent twenty years watching local merchants get pushed out by national chains that treat our streets like a math problem…
The smell of wet concrete after a morning rain always reminds me of the day I found the glitch in a client’s storefront data. I am a street photographer of the digital world, noticing the…
The smell of wet concrete always reminds me of the day I lost a forty thousand dollar contract because a client decided to take a shortcut. I notice the glitch in the storefront data long…