The sidewalk outside the office smells like wet concrete and ozone after a sudden rain. I am staring at a storefront through my camera lens, noticing a tiny glitch in the physical data. The vinyl…
The lens does not lie, but the Google Business Profile database often hallucinates. I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite…
The Night the Plumbing Listing Died and What it Taught Me About Local Authority I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a…
I stood on the corner of 4th and Main where the smell of wet concrete always hangs heavy after a morning rain. I was tracking a glitch in the local layer. A local cafe owner…
The smell of wet concrete always reminds me of the day the maps went dark for one of my oldest clients. I have spent twenty years in the trenches of the hyper-local layer, watching businesses…
How to Recover a Flagged Map Listing for Service Based Businesses I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with…
I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google didn’t want proof of a van;…
The smell of wet concrete always reminds me of the day I watched a multi million dollar roofing empire vanish from the digital world. Everyone wondered why a top-ranking roofing company vanished from the Map…
Everyone wondered why a top-ranking roofing company vanished from the Map Pack overnight. I found the problem in their Local Services Ads; a single mismatched phone number in the secondary verification tier was enough to…
I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google didn’t want proof of a van;…